Exclusive Services
At Western Print Systems, we are dedicated to providing the best technical services to maximize your continuous uptime and we are committed to providing outstanding service and support throughout the life cycle of your equipment. We want you to remember your experience with WPS and walk away satisfied. To us, word of mouth is important, and a positive review is entirely based on your experience with us. We can promise that we will stay true to our values so that you will look forward to working with us again in the future.
What We Offer
Maintenance (Uptime) Contracts
Preventative Maintenance
Annual Inspections
On-site Training
Software and Firmware upgrades/updates
Technical Help Desk
Priority Response Time for Contract Customers
Spares Discounts
Annual Account review
Never pay for what you don't need
We offer different levels of maintenance contracts to fit the needs and budgets of all our customers
TotalCare is a fully comprehensive insurance for Western Print System, Inc. printing products. It can solve the service and spares challenge with predictable payments and manageable costs. With TotalCare in place you are able to receive up to 7 years’ comprehensive cover for all breakdown calls once qualified by the WPS Helpdesk. Our most popular TotalCare cover is for 5 years. This removes the risk of spares and service costs and is equivalent to buying fully comprehensive insurance. This is a significant step towards fixing your running costs.
Printers supported by a TotalCare warranty offers the following benefits:
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All technical repairs and Training
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Spare parts
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Travel included
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24/7 Technical Help Desk Support
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*Guaranteed 24 Hours On-Site Emergency Response time
Need Service?
Get in Touch with Our Service Department
You can contact us by phone number, email, or using our Service Request Form Whichever is most convenient for you!
For inquires about parts, contact our service department and we will happily assist in getting you what you need!
